Unlike mass data brokers that sell static, aged lists, every dataset from SM Global undergoes triple-stage verification prior to delivery: (1) automated syntax and MX record validation, (2) live SMTP handshake ping to confirm mailbox existence without sending email, and (3) manual tele-verification by our research analysts to confirm the prospect is actively employed in that role.
We stand firmly behind our quality. If any client experiences hard bounces exceeding 5% on records provided within 30 days of delivery, simply send the bounce log to our support desk. We will replace invalid contacts free of charge or provide proportional credit on future orders.
Yes. All contact information is compiled from legitimate public business registries, published corporate directories, opt-in newsletter registries, and corporate filings. We scrub records against global Do-Not-Call and opt-out registries every 90 days. We also respect legitimate interest criteria under Article 6(1)(f) of the GDPR for B2B commercial outreach.
Depending on the age and completeness of your original customer file, our match rates typically range from 65% to 85% for B2B corporate files. We provide a complimentary test match on a sample of your file so you can evaluate the exact match percentage before proceeding.
We accommodate both short-term rentals (minimum 1 month for events, software testing, or temporary projects) and long-term operating leases (12 to 36 months). All rental hardware includes complimentary configuration, pre-installed software images, and on-site support.
You do. Upon final milestone payment, 100% of the proprietary source code, design assets, database schemas, and documentation are transferred exclusively to your organization under standard work-for-hire provisions.
We accept international wire transfers (SWIFT/ACH), credit cards, PayPal, and domestic NEFT/RTGS payments in India. For verified enterprise accounts and recurring monthly IT clients, we offer Net-15 and Net-30 credit terms.